FAQ

Frequently Asked Questions

The product I want is out of stock. What are my options?

The lead times for products out of stock are displayed beneath each product. Lead times vary between our suppliers and could be anything from a few days to several weeks.

What happens if I want to make a claim under the manufacturer's warranty?

If a product breaks or experiences any other issues within the manufacturer's warranty period, you can contact our team to assist with warranty replacement.

Which payment methods can I use to place my order?

Paypal for online or Direct Payment.

What if I am interested to obtain more information about a product?

You can contact us by emailing us at enquiry@gaiascience.com.sg or call us a +65 6897 2772. Alternatively, please fill up our enquiry form available on our website. Our team will get back to you in 24 hours.